We recognize the importance of providing clear guidance on how to distinguish a genuine staff member on our platform.
At PACZKI, we have two primary staff groups: @Administrators and @moderators. You can click on these groups to view the members in each.
How to Identify a PACZKI Staff Member
Fake Account:
Real Account:
PACZKI staff messages are easily identifiable by several distinct signals. These include our straightforward username spelling, the staff badge next to our names, the title adjacent to the badge, and the PACZKI STAFF watermark displayed at the top right of our messages.
Who Are the PACZKI Administrators?
Please note that not all of our administrators handle tickets. Some focus on development, while others oversee platform security. Below is the full list of our administrators:
Who Are the PACZKI Moderators/Agents?
Our moderators assist in managing listings and enforcing platform rules. Some also operate tickets. Below is a list of all our moderators/agents:
Who Are the PACZKI Official BOTs?
Our bots are backend users designed to automate various tasks on PACZKI. They do not respond to chat requests but can interact via private messages (PMs).
- @VERIFICATION – For ID verification.
- @INVOICES – For transaction documentation.
- @PAYOUTS – Manages PACZKI Rewards.
- @CHECKOUT – Handles checkout tickets, auctions, and automated support.
- @HELP – AI-powered PACZKI assistant (accessible via chat only).
If you’re ever in doubt, feel free to tag @Administrators.